Skip to main content
All CollectionsAccount
Why doesn’t the platform scan my domain?
Why doesn’t the platform scan my domain?
Alex Franch Tapia avatar
Written by Alex Franch Tapia
Updated over 3 months ago

🤖 Meet Alfred — Alfred is our website scanner that makes sure that you’re compliant even when you sleep. You can also call him your personal GDPR Butler.

Check the website that you entered is correct

Go to Settings → And check the company website you’ve entered is correct. Please make sure that website is accessible.

Your website doesn’t have a sitemap

Alfred looks at your sitemap, It's the best way for him to find all your website pages. Don't worry if you don't have a sitemap, it's not required. Alfred will try his best to find it from the links on your page.

Contact Support

Start a live chat and tell us the problem - sometimes we need to teach Alfred 🤖 something new.

Did this answer your question?