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What counts as a session?
What counts as a session?
Alex Franch Tapia avatar
Written by Alex Franch Tapia
Updated over 3 months ago

When a user arrives at your site a 30 minute timer starts. Those 30 minutes count as a session.

A user may go to any page they want in that interval and it will count as the same session.

In most cases, a session will likely be the same as a visit!

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Technical Details

  • A session lasts 30 min - for this, a session pixel is set in the browser cache (see screenshot).

  • This pixel is set per settings ID and the browser then retrieves it from the cache.

  • When 30 minutes have passed, the pixel expires. The session has expired.

  • Each time a user revisits the website after 30 minutes, a new session is counted.

  • If a user browses a website for more than 30 minutes but does not cause the website to reload, a new session is not counted.

  • Single Page Applications: once the first session expires after 30 minutes and another page load occurs, we count a new session. If the user browses longer, but no reload of the page is triggered, no new session is counted.

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